Taking Minutes of Meetings (Creating Success, 91) - Tapa blanda

Minutes are vital to the success of any meeting. Participants rely on them for information they may have missed, the action points act as a timely reminder, and those who could not attend can see what was decided in their absence.

Minute-taking is often seen as a secretarial job, but this is not necessarily the case as the responsibility can fall to anyone. Taking Minutes of Meetings provides all the necessary support for the minute-taker. Reliable, accessible advice is given on important topics such as:

setting up a meeting;

sections of a meeting;

the agenda;

personal preparation;

taking notes;

the minutes;

recording decisions and actions.

Minute-taking can appear daunting, but this practical guide provides you with the knowledge of your role and responsibilities, so that you can efficiently complete the task with confidence.

Joanna Gutmann

Joanna Gutmann is a freelance training consultant who offers a range of courses on office communication. She has a background in secretarial work, and extensive experience in the design and development of courses for secretaries. She is a member of the Chartered Institute of Personnel Development and also the author of Taking Minutes of Meetings and of two workbooks, I Hate Taking Minutes and I Hate Writing Letters, published by Kogan Page.