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Descripción Paperback. Condición: Very Good. Now out in paperback, "Incredible Customer Service" aims to tell the reader how to meet the ultimate test of successful customer service. This text shows organizations of all types and sizes why and how the customer needs to become a fundamental and integral part of their operation. This can be put into practice by following the 14 key steps laid out in the book and guidance is given on how to manage and achieve top rate customer service. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged. Nº de ref. del artículo: GOR001428645
Descripción Paperback. Condición: Very Good. Incredible Customer Service: The Final Test This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping. Nº de ref. del artículo: 7719-9780077090081
Descripción Paperback. Condición: Used; Very Good. Dispatched, from the UK, within 48 hours of ordering. Though second-hand, the book is still in very good shape. Minimal signs of usage may include very minor creasing on the cover or on the spine. Nº de ref. del artículo: CHL1781451
Descripción Paperback. Condición: Very Good. This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping. Nº de ref. del artículo: 6545-9780077090081
Descripción Hardcover. Condición: UsedVeryGood. Hardcover; light fading, light shelf wear to exterior; remainder mark on lower page edge; otherwise in very good condition with clean text, firm binding. Nº de ref. del artículo: 43739
Descripción Paperback. Condición: Very Good. No Jacket. 1997 McGraw-Hill reprint paperback; very good condition, appears unread, university stamp inside front cover; UK dealer, immediate dispatch. Nº de ref. del artículo: 12960
Descripción Paperback. Condición: Very Good. Book is in very good condition. All pages are unmarked and intact. Nº de ref. del artículo: G0138689
Descripción Paperback. Condición: Good. Book is in good condition. Cover has some wear. Fingermarks present. Page discolouration present. Creasing present. Sloping spine. Nº de ref. del artículo: B0158107
Descripción Paperback. Condición: Good. French. Nº de ref. del artículo: 10014913